Need Assistance?

Finding your favorite tea can be a real quest. Fortunately, we are there to help. First, our tea catalog is structured in a way that lets you browse by category. Just open the menu on the top left of the screen (yes, the horizontal bars located in the green bar if you're visiting from a mobile). Whenever you see a + sign, click on it to expand the section.

Alternatively, you can search our selection by name, ingredient or category in the search field that says "Find your tea here". That field is located in the gren bar at the top of your screen, at the right. For example, searching "Mint" will list all tea blends containing mint in the name or in the ingredients. Try it!

When you open a product page, make sure to read the "Additional information" tab. You will find the ingredients, the caffeine content and other cool information about your next favorite tea. 


Don't know which tea to choose? 

No problem! Just ask! Our frindly support team can recommend teas and tea blends based on your specific taste and preferences. 

Should you have any questions regarding our teas or other products and services, just click on the green window at the bottom right of your screen "How can we help?" to chat live with our staff!

If we're unavailable, please leave a message with your question and we will get back to you right after we finish our cup.   ;)

We are happy to point you to teas that you may like based on what you tell us. 


About The Tea Company

Get to know a little more about us, our passion for tea, and how to stay in touch.


Read our ar-tea-cles

At The Tea Company, we are passionate about everything related to tea, especially loose leaf teas, and we like to share. We constantly publish new articles here.


Contact us

Click here to access the contact us page.  


Shipping Information

Curious about when to expect your delivery? We do our best to let you enjoy your tea as soon as possible. Check out our delivery times tables here.


Orders and Returns

Although we're pretty much amazing, we can still make mistakes. No worries! If you found any error in the shipment you received, click here for instructions. 


Cookies and Privacy Policy

Cookies are delicious, we agree, especially with tea! But this section is about another type of cookies, the boring type. But we are legally bound to be transparent about the use of cookies, so here it is. It also explains how we are committed to respecting your privacy and your informations. In other words, you're safe with us. We dislike spam as much as you do. Click here for details.